Why?

"Why isn't the tile work done Sissy? The Contractor promised he'd be finished today..."

"Something came up and the poor man was just completely distracted...he promised to finish tomorrow...in fact he's bringing extra help to make sure he gets the job done!!!"

"How much extra is that going to cost me Kaaren?"

"He said it would be his pleasure to do this free of charge!!!"

"Finally!!!! Finally something in this renovation isn't costing me more than they quoted!!!"

"Yes....it's wonderful!!!"